Custom Gifts and Coins

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Frequently Asked Questions
Explore our FAQs to find quick solutions and understand Custom Gift and Coins better.
At Custom Gifts and Coins, we’re all about celebrating those who serve—military, law enforcement, and first responders. We specialize in creating personalized challenge coins and gifts that honor their sacrifices, commitment, and the deep bonds they share. Our products aren’t just keepsakes; they’re reminders of loyalty, bravery, and the traditions that hold us all together.
We offer a wide range of custom-made items that can be personalized to fit any
  • Challenge Coins: Military, police, firefighter, and more—each designed to tell a story.
  • Personalized Gifts: From custom wine tumblers and decanter sets to unique charcuterie boards and even Funko Pop figures.
  • Souvenirs: Think custom keychains, mugs, T-shirts, hats, and tumblers—perfect for any department or organization.
  • Promotional Products: Phone stands, charging pads, memory cards, and other items you can brand for your business or team.
  • Giveaways: Socks, pens, stress balls, bags, and all sorts of fun, useful items that make a lasting impression.
We get that every order is different, so here’s a quick breakdown:
  • Challenge Coins: Minimum order of 100 pieces.
  • Personalized Gifts: 50 pieces (for items like wine tumblers, charcuterie boards, and Funko Pops).
  • Souvenirs: 100 pieces.
  • Promotional Products: 1,000 pieces.
  • Giveaways: Usually 100+ pieces, but it depends on the item.
Don’t hesitate to reach out if you’re looking for something smaller—let’s chat!
We’d love to be able to offer one-off orders, but for most of our products, we do have a minimum order. However, some items (like certain personalized gifts) may have a smaller minimum (as low as 50). If you need a smaller batch, just get in touch and we’ll see how we can help.
Designing with us is easy, and we’re here to help every step of the way! Once you pick your product, we’ll work with you to bring your design to life. You can send us logos, artwork, or just an idea of what you have in mind. We’ll send you a mock-up for your approval, and once you’re happy with it, we’ll get started on production!
Our challenge coins are made from top-quality metals like:
  • Zinc Alloy
  • Brass
  • Iron
These materials are strong, durable, and give the coins the weight and feel they deserve.
We do our best to get your order to you quickly:
  • Challenge Coins: About 3–4 weeks for production.
  • Personalized Gifts: Around 3–4 weeks.
  • Promotional Products: 4–6 weeks, depending on the order size. Shipping times will depend on where you are, but we’ll always keep you updated!
Yes, of course! We want you to feel 100% confident in your order, so we offer samples of most of our products. Just reach out to us and let us know what you’re interested in.
Yes! The more you order, the better the price. We offer bulk pricing, and we’ll happily work with you to find the best deal. Just send us your order details and we’ll provide a custom quote.
Absolutely! You can engrave names, dates, or special messages on many of our products like glassware, decanters, and coins. Adding that personal touch makes your gift even more meaningful.
Definitely! We love helping our customers showcase their logos, designs, or artwork. Whether it’s for a challenge coin or a T-shirt, we’ll make sure your branding stands out the way you envision it.
Our challenge coins are more than just collectibles—they’re symbols of service and honor. We take pride in combining traditional craftsmanship with modern design techniques to create coins that not only look amazing but also carry real meaning. Every coin we create is made with care, because we understand the significance behind it.
Of course! We specialize in creating custom challenge coins for military units, law enforcement, fire departments, and any other organization looking to commemorate an event or honor a special achievement. Whether it’s a unit anniversary, milestone, or a special occasion, we’ll help bring your vision to life.
We stand behind the quality of our products. Since most items are custom-made, returns are generally not accepted unless there’s a mistake on our end or a defect in the product. If something’s not right, please reach out to us within 30 days of receiving your order, and we’ll do our best to make it right.
Yes, we ship worldwide! Shipping rates and times will depend on where you’re located, but we’ll work with you to make sure everything arrives safely. Let us know where you are, and we’ll provide the details.
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